[smart_track_player url=”http://traffic.libsyn.com/sellingthecouch/STC_Roy_Huggins_Editd.mp3″ title=”Navigating Digital Communication in Your Practice” artist=”Melvin Varghese with Roy Huggins” social=”true” social_twitter=”true” social_facebook=”true” social_gplus=”true” ]
Today’s guest is Roy Huggins of Person Centered Tech Support. He is the biggest expert I know about how technology and safety intersect in today’s world. Specifically, we’re talking about the things you should consider when you correspond with clients via email. Join us!
[spp-tweet tweet=”Email was never designed to be secure, so your practice needs HIPAA-secure email to comply!”]
Roy discusses the following topics:
- What is HIPAA, what does it mean, and how does it relate to email?
- Roy explains that HIPAA is a federal regulation to create a national insurance billing system, covers laws about keeping information secure, and was enacted in 1996/finalized in 2003 and 2005.
- The “covered entity” component determines who is actually covered under HIPAA rules.
- HIPAA regulations affect policies, legal issues, and ethical issues.
- The clinician’s goal is to minimize liability while protecting clients.
- Roy explains why HIPAA-secure email is SO important, especially since email was NEVER designed to be a secure way of communication!
- The Top Three Myths clinicians have about communicating with clients via email:
- Teleportation
- HIPAA says “don’t use email”
- Encryption = Security
- Why clinicians need a business associate agreement with any email provider to handle encrypted email
- Adding on Secure Messaging gives you and your client a secure space online
- Roy explains Hushmail:
- Provides secure email
- Provides a page on your website where clients can send secure messages
- Provides a “Contact Me” page
- Some EHR systems have a client portal where clients and clinicians can securely talk to each other (this can take the place of Hushmail)
Resources:
Receive a 60% discount on Roy’s Level I training; visit www.personcenteredtech.com/coucher!
