As clinicians, we occupy a unique role as we hold space for the grief of our clients while still navigating our own grief and disappointment in a time like this pandemic crisis. These times make us think differently about how we serve our clients, which makes today’s show about text-based therapy very relevant. Can it be used in an ethical and effective way?
Bill Hudenko is a professor at Dartmouth College in the Department of Psychological and Brain Sciences. He also teaches at Dartmouth’s School of Medicine and is the CEO of Trusst Health, a company that developed an app called Trusst. The app came about as the result of research Bill conducted at Dartmouth about the efficacy of text-based therapy and whether it can work well for certain populations. Our conversation brings fascinating knowledge and insight as we cover a range of topics. Bill explains his research, how the Trusst app works, and what the benefits are to using this medium.
What We’ll Learn
- Why Bill wanted to study the efficacy of messaging-based interventions in the mental health field–and what he discovered through his research
- The benefits of this treatment methodology to make mental health services more accessible and cost-efficient for clients
- With the Trusst app, Bill has created a product focused on building a new digital ecosystem for clinicians with the main tool of message-based intervention
- The leap from the research side to the entrepreneurial side
- The biggest lessons learned for Bill:
- Understanding how to make a company successful AND profitable: “There is a big difference in having a great idea and finding the product-market fit.”
- How to scale a company effectively while executing your vision
- Bill’s biggest mistake: “Not understanding the importance of my team as those who fill in my weaknesses.”
- How the Trusst app platform works differently than competitors’ products
- How the clinician is compensated for services through Trusst
- The training and support provided to clinicians through webinars
- The benefit to clients and their healing process from the increased accessibility in real-time raw moments of need
- How the Trusst app deals with emergency services like psychosis or suicidal thoughts
Trusst Find out more about the Trusst app.
When it comes to keeping your practice organized, you want software that’s not only simple but the best. I recommend TherapyNotes. Their platform lets you manage notes, claims, scheduling, and more. Plus, they offer amazing, unlimited phone and email support, so when you have a question, they are there to help. To get two free months of TherapyNotes today, just use the promo code Melvin when you sign up for a free trial at Therapy Notes.
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Today’s Awesome Sponsor TherapyNotes
When it comes to keeping your practice organized, you want software that’s not only simple but the best. I recommend TherapyNotes. Their platform lets you manage notes, claims, scheduling, and more. Plus, they offer amazing, unlimited phone and email support, so when you have a question, they are there to help. To get two free months of TherapyNotes today, just use the promo code Melvin when you sign up for a free trial at www.TherapyNotes.com.